Quality tools and training

WHO has developed several tools and offers training courses to assess national laboratory systems and individual laboratories.

Laboratory Quality Management System (LQMS) Training Toolkit

The WHO LQMS Training Toolkit is used to train laboratory managers, senior biologists and technologists in quality management systems as a step towards obtaining international recognition, such as ISO 15189 for laboratories handling clinical specimens. 

It provides comprehensive materials for the design and organization of training workshops for all stakeholders in health laboratory processes, from management to administration to bench-work laboratorians. The materials can be selected and customized to fit local needs.

Introduction to laboratory quality implementation using LQSI

WHO/Europe developed a unique 5-day training module in laboratory quality implementation to train senior laboratory managers and quality officers in laboratory quality coupled with utilization of the complementary Laboratory Quality Stepwise Implementation (LQSI) tool. The LQSI tool is a stepwise plan, developed by WHO and the Royal Tropical Institute (KIT) in the Netherlands to guide medical laboratories towards implementing a quality management system in compliance with ISO 15189. Laboratories may choose to implement all stages or only relevant parts according to their national laboratory standards.

At the end of the course, participants develop action plans to improve the quality of their laboratories, the implementation of which is subsequently supported and mentored by WHO/Europe. In 2014, some 40 people from key laboratories in 15 eastern and south-eastern European countries were trained. 

LQMS toolkit and LQSI available in Russian

To enhance the further roll-out of these tools, WHO/Europe translated the complete LQMS toolkit and LQSI into Russian. 

LQSI toolkit available in French, Spanish and Turkish

To enhance the further roll-out of these tools, WHO/Europe has translated the LQSI tool into French, Spanish and Turkish.

Laboratory Assessment Tool

In addition, WHO developed the Laboratory Assessment Tool (WHO-LAT) to assess the overall national laboratory system, as well as individual laboratories.