Vaccination and trust library

Background document: How concerns arise and the role of communication in mitigating crisis

This document presents the scientific evidence behind WHO’s recommendations on building and restoring confidence in vaccines and vaccination, both in ongoing work and during crises. It is accompanied by a series of support documents with practical guidance for specific situations.


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Supporting documents: programme planning and coordination


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Supporting documents: crisis preparedness and response capacity


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Supporting documents: media – ongoing relations and crisis response


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Supporting documents: messaging and reaching out to the public


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