Training course on mentoring skills for consultants in antimicrobial resistance


23–25 February 2016, Copenhagen, Denmark 

This three-day course, conducted in collaboration with the Royal Tropical Institute (KIT) in Amsterdam, the Netherlands, aims to train consultants working with laboratories on antimicrobial resistance to integrate the implementation of quality management systems into their visits, and to provide remote support to laboratories between visits.

Well-functioning, sustainable laboratory services, operating according to international principles of quality and safety, are essential for strong health systems and crucial for improving public health.

A key method for effective and efficient strengthening of medical laboratories is the implementation of a quality management system (QMS) based on the International Organization for Standardization (ISO) standard 15189:2012. In 2014, WHO launched a web-based tool that guides laboratories with the practical implementation of QMS: the Laboratory Quality Stepwise Implementation (LQSI) tool.

Even though the use of the LQSI tool minimizes the need for external assistance in the implementation process, regular mentoring remains crucial. During these visits, mentors can:

  • answer questions
  • give practical recommendations
  • help to develop action plans to overcome obstacles
  • perform external audits
  • provide training.

This is the second mentoring course run by WHO/Europe, following a LQSI mentoring training for laboratory quality experts held in September 2015.