Designing care together with and centred around people: July’s story
It is a grey and drizzly day in northern Belgium. Sharon Vandemaele drives up to her client July’s home, is met with a smile and invited into the living room, where a warm fire is blazing. On some days, July may choose to sit in her favourite corner on the sofa for this meeting. But today, July prefers to sit at her table, where, over a cup of coffee, they talk about how July is feeling, her health needs and any adjustments to her current care plan.