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The biennial collaborative agreement (BCA) for 2010–2011 between WHO/Europe and Serbia identifies not only priorities for action but also the results to be delivered.

1. Control of noncommunicable diseases and prevention of risk factors

Activities under this priority address the key health problems in Serbia. WHO activities aim to strengthen national capacity to implement the national strategy for prevention and control of noncommunicable disease through integrated prevention of common risk factors (tobacco smoking, inadequate diet, physical inactivity and harmful use of alcohol; and to support the implementation of the national mental health strategy in order to strengthen the process of deinstitutionalization of mentally disabled populations

2. Strengthening core functions of the national health system

Serbian health system reform addresses key health system elements. The key focus in the biennium will be to enhance the national capacity to govern the health system and to use tools to measure and improve performance of the health service. The results expected to be achieved in this biennium are:

a) stronger national capacity for training, planning and management of human resources for health for better performance and delivery of services;

b) stronger national capacity for management of health financing policy and reform and use of financial incentives to improve performance;

c) enhanced national capacity to use health information for health intelligence including production and use of health statistics and other information for monitoring of strategy implementation and decision-making;

d) stronger capacity to use primary health care evaluation tool to support and enhance implementation of national strategies through primary health care services; and to

e) stronger capacity for introducing and updating health technologies while ensuring and improving patient safety through: blood safety, transplantation of tissues and organs and appropriate use of pharmaceuticals.

3. Strengthened governance for socioeconomic determinants of health to address health inequities

Inequities in health due to socioeconomic determinants are addressed in this priority. Implementation of the BCA is expected to achieve the following results:

• stronger stewardship capacity to address and govern socioeconomic determinants of health specifically for marginalized populations including people living in poverty and social exclusion (the disabled institutionalized persons such as: social care institutions, mental health institutions, homes for the disabled, prisons);
• stronger capacity to respond to HIV and tuberculosis epidemics and ensure universal access to prevention treatment and care.

4. Health system response to environmental health challenges and crises

The following results are expected to be achieved through specific activities and interventions that will be provided in the framework of the BCA 2010–2011:

a) stronger health system capacity to manage (anticipate, prevent, mitigate, prepare for, respond to and recover from) all kinds of health crises, including natural and human-made disasters;

b) stronger capacity of health system to respond to environmental health risks and hazards;

c) stronger capacity to implement International Health Regulations and cope with major epidemic- and pandemic-prone diseases;

d) stronger national capacity to assess, monitor and manage food safety risks and threats and to prevent foodborne diseases; and

e) stronger national immunization system and capacity for surveillance for communicable diseases with focus on targeted diseases.